Policies
Policies and legal information
Everything we are required to publish as a letting agent, and the standards we hold ourselves to.
Fees and tenant paymentsWhat landlords pay and what tenants can be charged.Client money protectionHow we hold and protect client money.Complaints procedureHow to complain and independent redress.Repairs and maintenanceResponse times, damp and mould, access.Deposits, pets and moving outDeposits, holding deposits, pets and check out.Equality and fair housingHow we treat every applicant fairly.Privacy noticeHow we use and protect personal information.CookiesWhat this website stores on your device.AccessibilityOur accessibility commitment.Website termsTerms for using this website.
CompanyNorth Point Property Management Limited (company number 12265285), Abode House, Crickets Lane, Ashton-under-Lyne OL6 6LZ. Registered in England and Wales.
MembershipsProperty Redress Scheme (PRS048881), Deposit Protection Service, National Residential Landlords Association, registered with the ICO.