Guide for landlords

Changing letting agent without losing your tenant

You can move your property to a new agent part way through a tenancy. Your tenant stays, their tenancy carries on, and nothing changes for them except who they call.

Can I change letting agent and keep my tenant?

Yes. Changing agent does not end the tenancy. Check your current agent’s terms for the notice period and any fee for a tenant they introduced, give notice in writing, then your new agent takes over the deposit, rent collection, certificates and records. North Point charges nothing to switch and has no let fee for a tenant already in place.

1. Check your contractLook for the notice period and any charge for tenants the agent found. Many agents ask for one to three months’ notice.

2. Give notice in writingEmail your current agent with the date you want management to end. Keep a copy.

3. Move the depositIf the old agent protected the deposit, it needs transferring to the new agent’s scheme or yours, and the tenant gets fresh prescribed information. We arrange this with the Deposit Protection Service.

4. Hand over the paperworkTenancy agreement, inventory, gas safety, EICR, EPC, smoke and carbon monoxide alarm checks, licences and the rent history.

5. Tell the tenantA letter with the new rent account, who to call for repairs and the landlord’s address for notices.

6. Check complianceOn day one we check every certificate and the tenancy against the Renters’ Rights Act and fix any gaps.

Switching to North Point

We handle the handover

No fee to switch
No let fee for your current tenant
Full management at 12% of rent, no VAT
One month’s notice, with no minimum term for a tenant already in place

Talk to us about switching

A general guide, not legal advice. Check your own agency agreement before giving notice.

Questions

Switching agent FAQs

Will my tenant have to sign a new tenancy?

No. The tenancy is between you and the tenant, so it carries on. We send the tenant a letter with the new details.

Can I change agent part way through a tenancy?

Yes, as long as you give the notice your current agreement asks for.

What does it cost to switch to North Point?

Nothing. There is no set-up fee for full management and no let fee for a tenant already in place. See our fees.

Do you take over house shares?

Yes. We check the HMO licence, fire safety records and every room’s tenancy first. See HMO management.

Last reviewed 22 October 2026 by the North Point team

Changing letting agent without losing your tenant

Can I change letting agent and keep my tenant?

We handle the handover

Switching agent FAQs

Let’s talk about your property